The ordering process can take anywhere from one to five days depending on weather you are providing the artwork or you need us to create it for you.  The final step before your order goes into production is customer final approval of a mock up design.  Once the customer has approved the design, payment for the order will be collected and production will begin.  The customer may cancel their order at anytime during this process up to the time payment is collected.  After payment has been made your order will immediately go into production and no cancellations will be accepted.